Please use this identifier to cite or link to this item:

Full metadata record
DC FieldValueLanguage
dc.contributor.authorMonreal-Bartolome, Alicia-
dc.contributor.authorLopez-Del-Hoyo, Yolanda-
dc.contributor.authorCabrera-Gil, Itxaso-
dc.contributor.authorAguilar-Latorre, Alejandra-
dc.contributor.authorPuebla-Guedea, Marta-
dc.contributor.authorBoira, Santiago-
dc.contributor.authorLanero, Jesus-
dc.identifier.citationMonreal-Bartolomé, A.; López-Del-Hoyo, Y.; Cabrera-Gil, I.; Aguilar-Latorre, A.; Puebla-Guedea, M.; Boira, S.; Lanero, J. Analysis of the Calls Received during the COVID-19 Lockdown by the Mental Health Crisis Helpline Operated by the Professional College of Psychology of Aragon. Int. J. Environ. Res. Public Health 2022, 19, 2901. ijerph19052901en_US
dc.description.abstractCOVID-19 has had a direct impact on the physical and mental health of millions of people worldwide. Therefore, a Mental Health Crisis Helpline (MHCH) was set up and offered free of charge by the Professional College of Psychology of Aragon (COPPA) during the lockdown period. This research aims to study the reasons for the calls, to describe the population segments that used it, and to analyse the possible relationships between the variables studied. A total of 1411 calls were answered and 598 were registered. The main reasons for the calls were: anxiety symptoms, concern for a relative, previous mental health problems, conflicts, and depressive symptoms. Significantly more men called for anxiety symptoms (60.8% vs. 49.5%) versus more women calling regarding a chronic physical illness (3.5% vs. 0.7%), concern about a relative (22.7% vs. 12.4%), care guidelines (6% vs. 1.3%), and bereavement (6.2% vs. 2%). Calls regarding conflict increased slightly as the lockdown period progressed (p < 0.001; r = 0.15), in contrast with calls regarding previous psychological conditions and anxiety symptoms (p = 0.035; r = -0.09; p = 0.005; r = -0.12). These results highlight the intensive use of the MHCH, confirming the need for the implementation of specific psychological care resources in times of crisis.en_US
dc.format.extent12 p.en_US
dc.relationUniversity of Zaragoza, Institute for Health Research Aragón (IIS Aragón), Carlos III Health Institute, Feder Funds “Another way to make Europe”.en_US
dc.rightsAtribución 4.0 Internacional*
dc.subjectMental healthen_US
dc.subjectCrisis helplineen_US
dc.subjectPsychological distressen_US
dc.subjectPsychological impacten_US
dc.titleAnalysis of the Calls Received during the COVID-19 Lockdown by the Mental Health Crisis Helpline Operated by the Professional College of Psychology of Aragonen_US
dc.typejournal articlees_ES
dc.identifier.doi ijerph19052901en_US
dc.rights.accessRightsopen accesses_ES
Appears in Collections:Artículos de revistas

This item is licensed under a Creative Commons License Creative Commons